Careers

Job Purpose: The General Manager oversees, upholds, and determines the customer service and sales culture in the retail store. The General Manager is accountable for all aspects of the business; including compliance, managing sales performance and identifying sales opportunities; develops overall store strategies and tactics to achieve sales, service and operational performance goals; and ensures maximum sales and profitability by focusing on key business initiatives. The manager is the leader of the dispensary and is responsible for all aspects of team management, and support.

Key Duties and Responsibilities:
• Must adhere to all company standards of conduct
• Responsible for all store opening and closing procedures
• Responsible for all cash handling procedures
• Training and development of top talent, and provide constructive feedback to help employees meet expectations and goals
• Lead, motivate, inspire, and coach employees to create a customer-centric environment resulting in a memorable and positive customer experience
• Build and increase customer retention, foster strong relationships, and develop brand awareness and loyalty
• Deliver exceptional customer service by observing, listening, interacting, and following-up with customers to ensure satisfaction and issue/complaint resolution
• Maintain excellence in all areas of compliance, and responsible for upholding all state and local regulations. Responsible for interacting with state and local officials, and providing records of compliance and inventory as requested
• Ensures the implementation and effective application of information, tools, and systems required to meet customer needs
• Recruit, hire, and train all store employees in compliance with all Human Resources policies and procedures
• Merchandising, operations, marketing, and execution of store and company standards
• Responsible for performance tracking and management of all employees in partnership with Human Resources
• Participate in networking and create positive relationships within the community
• Act as a Change Champion, initiating and supporting positive change and development
• Inventory Management
• Compliance with all company policies and procedures, including but not limited to the following: inventory reporting, employee reporting, customer reporting, and packaging
• Responsible and accountable for store P&L and controllable expenses
• Maintain a clean and safe environment for all employees and customers, which include the sales floor, back room, manager offices, and restrooms
• Attend and participate in quarterly manager meetings, ongoing education, and professional development
• Staff scheduling
• Regular attendance is expected and is considered an essential function; as it is necessary for the efficient operation of the business
• Other duties as assigned

Required Qualifications:
• High School Graduate or equivalent; Bachelor's Degree preferred
• A minimum of 2 years’ experience in roles of exceptional leadership, management, communication, and training skills in a customer-centric sales environment
• Previous store management experience preferred
• Clean criminal record
• Must be able to obtain all required occupational licenses to work compliantly in the cannabis industry
• Must have reliable transportation
• Excellent interpersonal, verbal, and written communication skills
• Good planning, organizational, and time management skills
• Ability to lead, delegate, and motivate staff
• Ability to maintain composure under pressure
• Working knowledge of Marijuana
• Knowledge of local, state, and Federal Laws and Regulations pertaining to marijuan

Physical Requirements:
• Physical aptitude and health necessary to perform manual labor tasks required for the proper management of the dispensary
• Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes
• Ability to lift up to 75lbs and push/pull up to 100lbs

Apply today at info@gleafwellness.com!

Reports to the Dispensary General Manager

Job Purpose:
The Assistant Manager plays a critical role in the success and compliance of the dispensary operation. The Assistant Manager supports in leading the operation, and is responsible for supporting the GM in all managerial duties and responsibilities. The Assistant Manager upholds the company values, and culture of the brand making the customer a priority of every interaction. This position supports in supervising the daily operations of the dispensary, including but not limited to: Compliance, inventory management, fulfillment, customer service, and sales. In addition, this position is responsible for opening and closing duties, and supporting personnel management.

Supervisory Duties:
• Supervise all store operations and procedures during hours of operation if the Store Manager is not present
• Ensure scheduling needs are satisfied; adjust and accommodate scheduling changes when Team Members need shifts covered when Manager is not present
• Oversee Opening/Closing Procedures on a daily basis
• Assist Manager to ensure team members are trained, on track and doing their job correctly
• Hold employees accountable for adhering to the company's processes, procedures, and roles
• Regular attendance is expected and is considered an essential function; as it is necessary for the efficient operation of the business
• Other duties as assigned

Qualifications:
• Must be 21 years of age
• Must be able to obtain all required occupational licenses to work compliantly in the cannabis industry
• High School Graduate or equivalent
• Prefer experience in a leadership role, assistant management, communication, and training skills in a customer service centric retail environment
• Previous assistant store management experience preferred
• Clean criminal record
• Must have reliable transportation
• Strong interpersonal, verbal, and written communication skills
• Good planning, organizational, and time management skills
• Ability to lead, delegate, and motivate staff
• Ability to maintain composure under pressure
• Cannabis knowledge
• Knowledge of New Jersey
• Regulations pertaining to marijuana
• Must be 21 years of age
• Must be able to obtain all required occupational licenses to work compliantly in the cannabis industry
• High School Graduate or equivalent
• Prefer experience in a leadership role, assistant management, communication, and training skills in a customer service centric retail environment
• Previous assistant store management experience preferred
• Clean criminal record
• Must have reliable transportation
• Strong interpersonal, verbal, and written communication skills
• Good planning, organizational, and time management skills
• Ability to lead, delegate, and motivate staff
• Ability to maintain composure under pressure
• Cannabis knowledge
• Knowledge of New Jersey Regulations pertaining to marijuana

Physical Requirements:
• Physical aptitude and health necessary to perform manual labor tasks required for the proper management of the center
• Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes
• Ability to lift up to 75 lbs. and push/pull up to 100 lbs.Physical aptitude and health necessary to perform manual labor tasks required for the proper management of the center
• Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes
• Ability to lift up to 75 lbs. and push/pull up to 100 lbs.

Apply today at info@gleafwellness.com!

Budtender

Job Purpose:
A budtender at Green Leaf Wellness Solutions is a critical part of the business and reports to the General Manager. This position requires a highly-motivated individual with excellent customer service skills to support the daily operations of company’s dispensary, including, sales, cash handling processes, inventory, customer service, regulatory compliance, customer communication, customer education, and customer information management, and all other necessary requirements to remain in compliance with New Jersey cannabis regulation laws.

Key Duties and Responsibilities:
• Greet and check in customers, while adhering to all state and local compliance policies
• Actively listen to customers and assist in determining the best product for their needs, and ensure they have a positive and exceptional experience
• Educate customers on cannabis products, and confidently speak on topics regarding safe use, proper dosing, compliant storage and use
• Actively learn about the entire suite of marijuana products and how they benefit our customers
• Willingness to learn, take direction, and meet the needs of the business and our customers
• Maintain cleanliness of work space by performing tasks such as: sweeping, mopping, dusting and organizing displays
• Maintain compliance with all local, state, and federal regulations
• Conduct transactions with total accuracy in regards to cash handling and compliance
• Any and all other duties assigned

Required Qualifications:
• Must be 21 years or older
• Must be able to obtain all required occupational licenses to work compliantly in the cannabis industry
• Exceptional communication and customer service skills
• High School Diploma or GED equivalent required
• Reliable transportation
• Regular attendance at scheduled hours is expected and considered an essential function necessary for the efficient operation of business

Preferred Qualifications:
• Previous retail/cannabis sales experience
• Customer service experience
• Cash handling or POS experience

Physical Qualifications:
• Physical aptitude and health necessary to perform manual labor tasks required for the proper management of the dispensary
• Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes
• Ability to lift up to 75lbs and push/pull up to 100 lbs

Apply today at info@gleafwellness.com!